Hello Ruth and Jerry,

Thank you for your question.

We have looked into the Flaxby mattress collection and each of these mattresses do contain natural fillings which should not make you hot.   Anyone that does overheat when sleeping should sleep on a mattress that has natural fillings.  We are therefore unsure as to why you are getting extremely hot when sleeping on your new mattress.   We have attached a link for you to read which explains how natural fillings work to give you a cool sleep surface.  Also, unfortunately, the Flaxby mattress details do not specify the exact amount (GSM grams per square meter) of natural fillings.

The Flaxby range are all one-sided, and can’t be turned over, you can only rotate, so you never give the mattress time to rest, and constantly sleep in the same area, you will inevitably start to notice dips and hollows, far sooner than any fully turnable mattress.

We hope the above is of assistance to you but should you require any further information, please do not hesitate to telephone our office on 0161 437 4419.  Our office hours are 8 am - 8 pm Monday to Friday and 10 am - 4 pm Saturday and Sunday.

Kind Regards

Michaela