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For Dora at Trustpilot
13th July 2017

Nearest fit to John Lewis Natural Collection 14000 Mattress

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A customer asked

Hi we are looking to buy one of your mattresses (and bases) but wanted to have more of an idea of what we might like before ordering. With that in mind we went to Dreams and Bensons for Beds (all fairly terrible!) but liked the John Lewis Natural Collection Goat Angora 14000 Pocket Spring Mattress, King Size. I realise it isn't going to be an exact science but wondered if you had an idea of closest match to one of yours. We are looking at the Artisans range between the Naturals, Tailored Pocket 2000 and 1500. I might be willing to consider the Bespoke 004 too. I realise they have varying differences in springs and upholstery layers but I'm really struggling to understand how that translates to comfort. Forgive me if I'm being a bit dim!We have always thought we liked a firm bed but realise that we should be looking at medium. We are both between 13 & 15st. My husband overheats in bed and I move around a lot (apparently) - we think our existing fairly cheap mattress is at least partly to blame and it's not that comfortable.Finally, we'd like to put the mattress on one of your ottoman bases and have requested fabric samples. We've looked at a few of this style of base and some are really shoddily made. Also the pistons seem inadequate meaning you almost have to lift the mattress completely yourself. The one in JL took the weight so much better and was a bit more like opening a car boot. Again, how might this compare to yours please?

Gary Answered 6 months ago

Hi Rebecca

Thanks for your question.

We don't have anything in our range that compares in construction to the John Lewis mattress you mention.

We compare more closely to spring-mattress-comparison-alternatives/">Vi spring mattresses in their standard range. The 3 Artisan mattress you have looked at in our range, all offer a medium feel in the top upholstery, i.e not too soft or too firm, enough give to be comfortable but not mattresses that you sink all the way into.

At you body weights the correct spring tension within the mattress is a medium, this means the individual pocket springs will move when you move to give that all over body support.

We use some of the strongest gas struts available on our Ottoman bases, that will hold the heaviest mattresses.

If you require any further assistance please call the office on 0161 437 4419.

Kind Regards Gary

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