New Vispring Herald Superb medium mattress so uncomfortable
I had a medium Vispring Herald Supreme mattress 16 years and it was really comfy and have changed it for Herald Superb in medium and I appreciate it’s supposed to be firmer to start with but I’ve only had it 3 nights and omg it’s so uncomfortable. It’s like a board. Medium is the correct one for my weight but has it changed from the previous tension? Will I have to suffer it for a while before it softens? I have contacted the company and retailer via email by no reply yet. Three rough nights and backache isn’t good for such an expensive purchase.
Spring Tension | Wire diameter (Gauge) | Weight Range |
---|---|---|
Soft | 1.2mm | Bespoke Tension (Please Call) |
Medium | 1.4mm | Upto 16 stone |
Firm | 1.6mm | 16 stone plus |
Extra Firm / Orthopaedic | 1.9mm | 20 stone plus |
I hope this helps and if you would like any further information please do not hesitate to contact the office on 0161 437 4419.
Kind Regards
Michaela
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