Origins 2000 mattress questions

Hi P van Weede
 
Thank you for your enquiry on our website.  I have looked at the mattresses you have mentioned and unfortunately without a detailed specification on the amount (GSM grams per square meter) of natural fillings within these mattresses it is impossible to give you an accurate comparison to any of the models in our Artisan range.  I can see from looking at these mattresses that you prefer a medium in the comfort layers.  We have six models in this range that are classed medium with slight variances.  The softest is the Artisan Bespoke 003 and the firmest is the Artisan 1500 and the true medium is the Artisan Naturals.
 

 
Spring tension is based solely on an individuals body weight.  Your husband requires a medium spring tension to give him the correct level of support whereas you would technically be classed as requiring a soft spring.  Personally, I would say you are borderline between the two and as you say you find the soft spring tension too soft there is no reason you can not have the firmer support from the medium spring tension.
 

 
The Artisan base has two options.  The Bonnel coil and the pocket sprung base and the difference is that the Bonnel coil is a continuous coil spring with springs added, similar to the spring system in older mattresses whereas the pocket springs are individually pocketed springs within a wooden frame for a ‘true edge’.   They both do exactly the same in supporting the mattress but the Bonnel coil is cheaper. Sprung edge divans will soften the overall feel of a mattress slightly, being more forgiving.
 
Any product you purchase from us will be covered under the '60 day love it or return it' guarantee.  This is a no quibble guarantee, if for any reason you are not happy with your purchase just contact us and we can either give you a full refund and arrange collection of your product or we can offer a one time exchange to another product which will also have the '60 day love it or return it' guarantee.  Please bear in mind that if the second product is not suitable the only thing we can do is to give you a full refund minus £85 for the second collection.
 
I hope this was helpful, please do not hesitate to contact the office on 0161 437 4419 if you require any further information or if you would like to discuss the suitability of any of our mattresses.
 
Kind Regards
Michaela