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For Dora at Trustpilot
5th May 2016

Ottoman bed guarantee

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Jeni Marshall

Hi
I'm just looking at your kingsize ottoman bed and can't find the individual listing for its guarantee that your guarantee section says to look for. What is it? Thanks

JohnRyanLtd Answered 6 months ago

Hi Jeni,

 

Thanks for your question.

 

All our bases, including the Ottoman, come with a standard 12 month guarantee.

 

All of our products are then separately covered with our 60 day love it or return it guarantee; This is a no quibble policy meaning that if the item isn't right you can return it for a full refund or utilise the one time exchange and replace it for a different product.

 

Our Ottoman base is our sturdiest base overall being constructed from canadian spruce. It opens up from bottom to top on 800 newton gas struts.

 

 

I hope this has answered your questions fully but if you do have any further queries please don't hesitate to contact our office on 0161 437 4419.

 

Kind Regards, Lee.

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