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For Dora at Trustpilot
14th November 2013

Replacing 13 year old Relyon mattress

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A customer asked

I currently have a Relyon Duchess double bed, which is 13 years old. I have therefore decided to purchase a new bed. The base unit of my current bed is pocket sprung and appears to be in good condition. Do you consider that it would be acceptable just to acquire q new mattress (which I'll probably buy form you) or do you consider that I also need to buy a new base?

I weight about 11st 10lbs and my wife about 9st 7lbs. I should be grateful to receive your views. >

admin Answered 6 months ago

Hi AW.

Personally I do not think that it is necessary to buy a new base if it is in a good condition.

This does go against most other recommendations where some manufacturers state that you have to change your base if buying a new mattress.

When you remove the mattress from your base you will be easily able to tell whether to replace it or not.

It is unlikely that your weights will have had a detrimental effect on the cushioning qualities of the base.

It is great that you have provided your body weights, but we also need your budget and preferred feel to make a recommendation.

Here are our most popular models, to give you an idea of the different ranges we offer.

Please give the office a call on 0161 437 4419 so we can help you further.

John and Ryan.

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