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For Dora at Trustpilot
30th December 2010

Sleepmasters highgrove mattress advice

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A customer asked

Hi John I'm hoping you can help, I've been to sleepmasters today and found the perfect mattress.
I think it is their own make and is called the Highgrove, the following is some of the description.
.

admin Answered 6 months ago

Hi Guys, On the face of it you have the ingredients to what would constitute an excellent well made mattress.

The price?

Nearly £2000 for a mattress is a lot of money unless you can get the same from the likes of Savoir or any other respected bespoke tailor made bed manufacturer.

But to do this you will have to know EXACTLY how much of these 'sumptious layers' are inside a £2000 mattress - layer by layer - and most importantly weight by weight, GSM.

Therefore getting a truer idea of the actual build quality.

In this case, total disregard of the manufacturer has to be made (it dosn't matter) and your comparisons can only be made by content [which you have] - and to find an even better mattress out there for the same price - [which there is] then you will also need to know the weights.

You say that this mattress is amazing, and even without trying it I'm sure I would certainly agree - The contents specification even though they are generalised indicate a high level of composition.

But is it worth the £2000?

To find that out, all you need to do is bring your 'shopping list' to other retailers and ask them to match it - or better still - BEAT IT - by quality and not price.

Never forget for this kind of money the guarantee (expect min 10 years) and service should be without question or compromise - Don't expect it or pay for it - Demand it.

With regards to numbness - there is no simple authoritive answer but logic dictates that if the numbness is because of a trapped nerve triggered by his sleeping position it cant be the mattress causing it.

Excepting this, the firmness level could be too high and therefore a softer layer could be applied to cushion his arm.

This is a very interesting comment.

Your budget range [est £1500 in 2010 based on the model you are considering] is well above the average and therefore you will find it relatively easy to find comparable and alternative models for less.

Please let me know how you get on.

Also, please feel free to comment further.

John.

Hi John thanks for the indepth reply, we've been looking around for a mattress of similar quality and have found the Millbrook Siesta 3000 Mattress approx £750 if you shop around however we have been unable to find it in any stores to try it, do you have any of these or can you get any and could you comment on the comfort levels.

These are the details for the Millbrook Siesta.

Experience the utmost luxury and support with the Millbrook Siesta 3000 Mattress, a top of the range pocket sprung mattress featuring 3034 individually nested pocket springs in the Kingsize and 2590 pocket springs in the Double.

It also has a unique zonal edge spring system for extra stability.

The Millbrook Siesta 3000 Mattress also has luxurious layers of silk, wool and cashmere to give you even more comfort and higher levels of relaxation when you sleep.

Plus the mattress has 4 rows of hand stitching to the borders and 16 brassed ventilators to extend the durability and breathability of the mattress.

Looking forward to your reply.

Karen & AndyHi Guys, Remember the price being asked for this mattress is nearly £800 for a kingsize.

So what are you getting for your money and more importantly is it worth it?

How much to spend on a double mattress? What can I expect for my money?
Under £500 Will not get you much at best a 13.5 gauge open coil/cage sprung with a thin polyester layer or a solid foam mattress.
£500 Entry level spunbond springs with some form of synthetic upholstery. Usually one sided mattresses.
£750 The beginnings of a basic pocket springs unit with 800 – 1000 count. No substantial amount of filling other than foams and synthetic materials. Two sided models.
£1000 Should get you away from most low ranges and into the mid-range pocket spring models.
£1250 Should get you a decent pocket sprung mattress with some Natural Fibre content.
£1500 Should get you many manufacturers mid-range models with Natural Fibres
£1500-£2000 Should get you a Hand Made primarily Natural Fibre Quality Mattress
£2000+ You should expect 100% Natural Fibres and Traditional Hand Made Construction Method.
£5000+ A Bespoke Hand Made Sleep System, High-end Spring Units & Featuring the Worlds Most Luxurious Natural Fibres.

The waddings of Silk, wool and Cashmere sounds glorious - I wonder how much of these fine natural fillings are actually in the mattress.

..

and this is where my sceptism comes in.

The waddings you list are all soft - so what is in there that is aiding the support?

Lets take a similar model also by Millbrook - The Neptune 3000 (Nearly £1000 King).

Same spring system and count but the waddings are described as; Layers of resilient polyester give this mattress extra durability, while sumptuous silk, wool, and pashmina padding and a layer of lambswool provide added softness and comfort [end].

The resilient polyester is a component I would not expect to find in a mattress within this price range.

And, if this is being used as the foundation (supportive) layer then it stands to reason there will be little room left for the natural fillings to be included in any great quantity to justify this selling price.

The four rows of HSS is premium detailing - but two rows would have been just as good if it meant that because of this compromise you could have got more fillings.

I keep reiterating that because you are not being told what is inside the mattress - in some basic level of detail - then there is no way on earth you can posibly make an informed decision as to whether it is a good buy or not.

I have no gripe against Millbrook as a manufacturer - I use them as an example because you made reference to The Siesta.

Most manufacturers are equally guilty of not telling you what you want / need to know.

Finally, I want to give you something to think about.

All natural fibres are graded and obviously the best grades will be the most expensive.

Best grades are not used in mattress construction - no need to be - they are reserved for clothing.

The absolute finest Cashmere for example has a wholesale price of £8000 per kilo and if you think this will be in a mattress that retails at less than five grand then you will be sorely mistaken.

This is the same for Hair, cotton, silk, wool and most other natural fibre waddings.

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Hope this helps and feel free to call the office on 0161 437 4419.

KInd Regards John.

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