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For Dora at Trustpilot
17th June 2015

The mattress we have now gives me back ache each morning

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A customer asked

Hi I am looking for a new mattress king size for a slatted base, I weigh 16 stone and my partner 12 stone.
The mattress we have now gives me back ache each morning
Any suggestions would be gratefully received
Our budget is around the £500 mark
Kind regards
Marina

JohnRyanLtd Answered 6 months ago

Hi Marina,

Thank you for your questions.

Unfortunately we do not have any products that will fit your budget.

I can only suggest that you take a look at our online Outlet option. This is where we resell products that have been returned to us under the 60 day love it or return it guarantee. Once a products has been returned to us it is inspected thoroughly and given a grade using the grading system shown in the table below;

Grade Discount Description
B 20% Will have been used by a customer and returned under the 60 night love it or return it guarantee, it may have a few marks from transit and courier handling.
C 40% Will have been used by a customer and returned under the 60 night love it or return it guarantee, it will have quite a few marks and could even have a small tear, nothing detrimental to the life or use of the mattress.

With the body weights you have provided a medium spring tension will be sufficient support for the both of you.

Our mattresses are suitable to be placed on a slatted base as long as the gaps between the slats do not exceed 3". If the gaps are larger than 3" board over the base using a 3-5mm piece of MDF or Plywood.

I hope this helps but if you require any further information please do not hesitate to contact the office on 0161 437 4419.

Kind regards,
Amy.

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