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For Dora at Trustpilot
14th March 2017

Trial

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Ian Davies

Is there anywhere I can try the bed before buying? I'm in Essex.

JohnRyanLtd Answered 8 months ago

Hi Ian,

Thank you for your enquiry.

We are internet based only and do not have any showrooms or retail outlets where our products can be tried. We do offer a 60 day "love it or return it" guarantee with all our products in addition to the manufacturer's warranty. We endeavour, through consultation, to match the customer to the products and in 96% of instances we get this spot on, which is why we are confident to offer this guarantee.

Our Origins range is not comparable to any other products on the market, but our Artisan range contains some models which are similar in feel to some Vi-Spring models and we have attached here a comparison sheet. It may be possible for you to try one of the similar Vi-Spring models in retail outlets in your area.

When choosing a mattress, we need to know the body weights of the people who will be sleeping on the mattress, preferred feel and also the type of base the mattress is to go onto.   The springs in a mattress are there to support you and that support is dictated by body weights.

Bodyweight Spring tension
Upto 16 Stone / 50-101kg Medium (1.4mm)
16 Stone / 101kg Upwards Firm (1.6mm)
Available in Bespoke Products (Please Call) Soft (1.2mm)

We trust that this helps, but if you require any further advice or guidance, please call our office on 0161 437 4419 and speak with one of our Advisors.
Kind regards.

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