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For Dora at Trustpilot
9th January 2015

What is white fibre?!

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A customer asked

Do you have any idea what "White Fibre" is?
I'm thinking of getting a mattress from you that's close to the spec of ViSpring's Realm Bedstead Firm.
They list loadsa natural materials but there's also this "White Fibre" stuff.
Vispring's brochure 'suggests' they only use natural fibres - but it doesn't actually say that clearly.
I need natural materials as my wife suffers from night sweats on artificial mattresses.

admin Answered 7 months ago

Hi John,

Thanks for your query. It’s caused me to scratch my head slightly and do some investigation. White fibre is a very strange term that sometimes is used for polyester or any ‘white fibre’ origin unknown. I.e. synthetic fibres bundled together as the mysterious ‘white fibre’ title. That said most manufacturers simply state polyester rather than the slightly confusing white fibre?

Vispring usually uses all natural components and when I’ve checked their website the model contains no mention of white fibre. Vispring are a fantastic mattress manufacturer and I would doubt they would list such a confusing material in their product specification which is why I’m scratching my head!

Can I ask which brochure you are looking at? Is it a Vispring brochure or third party catalogue? It seems very out of character for their high-end mattresses?

We would advise against any specification that gave such vague terms. Vispring would certainly never use such a classification in our experience. If you could provide some more detail it would certainly help us further to assist!

Polyester should only be an option in entry-level or cheap mattresses. See the guide below on what to expect for your mattress budget below.

How much to spend on a double mattress? What can I expect for my money?
Under £500 Will not get you much at best a 13.5 gauge open coil/cage sprung with a thin polyester layer or a solid foam mattress.
£500 Entry level spunbond springs with some form of synthetic upholstery. Usually one sided mattresses.
£750 The beginnings of a basic pocket springs unit with 800 – 1000 count. No substantial amount of filling other than foams and synthetic materials. Two sided models.
£1000 Should get you away from most low ranges and into the mid-range pocket spring models.
£1250 Should get you a decent pocket sprung mattress with some Natural Fibre content.
£1500 Should get you many manufacturers mid-range models with Natural Fibres
£1500-£2000 Should get you a Hand Made primarily Natural Fibre Quality Mattress
£2000+ You should expect 100% Natural Fibres and Traditional Hand Made Construction Method.
£5000+ A Bespoke Hand Made Sleep System, High-end Spring Units & Featuring the Worlds Most Luxurious Natural Fibres.

If you have any further questions, please don't hesitate to contact the office on 0161 437 4419

John & Ryan

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