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For Dora at Trustpilot
4th September 2015

When is the mattress suspension pad coming out

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A customer asked

Please bring out that mattress suspension pad ASAP!
As an American person used to sleeping on mattress/box-spring combos, it's been a long process getting used to English beds. Our expensive Vi-Spring mattress on a slatted (non-sprung) base feels like a bag of sand. A £1500 bag of sand... and NOW I KNOW WHY. Thank you so much for this informative post, but what can I do in the meantime? We can't afford to replace the bed or mattress, but we're desperate to find some solution to our uncomfortable bed. Would it be possible to put a sprung divan base on top of our bedstead (to act like a box spring)?

admin Answered 6 months ago

Hi Sarah,

If you’re finding issue with a slatted base, then the only real alternative is to replace the slatted base with a sprung edge base.

Trying to manufacture a divan base to fit within the bedstead would be classed as a bespoke made item, please read the following article on made to measure items.

We have stopped developing the mattress suspension pads as it seemed to be impossible find a suitable design that works for this purpose.

If you require any further assistance please call the office on 0161 437 4419

Kind Regards Gary

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