fbpx Skip to content
For Dora at Trustpilot
17th June 2011

Where is your £200 mattress?

Comment Check Icon 1 answers Comment Icon 0 comments
A customer asked

"First, you can use a double sided mattress without turning it (not ideal but a compromise) You can then turn it when the first side has become worn and you will start again sleeping on the unused side." Not very good advice as it will Void nearly all guarantees. 2 sided mattresses should be turned regularly. Also I can't seem to find the under £200 pocket sprung mattress for sale on your site. The one that you cut open. Do you sell it?

n

admin Answered 6 months ago

Hi Dave.

 

Fair comment. In context, the comment I make about using a double side mattress without turning was made as a further objection to one-sided mattresses. I reiterate: There are no benefits to the consumer for a one-sided mattress. Using a double sided mattress without regular turning was for the benefit of the consumer who really would have difficulty in turning a mattress on a regular basis. Perhaps elderly or infirm.

 

Given the choice of a one-sided NO TURN or a double-sided TURNABLE mattress the consumer would be getting more value for money - Long Term - in the double-sided mattress.

 

As for voiding the guarantee? Perhaps. Judging by the myriad of complaints on the internet particularly targeted towards the big stores, it seems that no matter what you do (or don't do) they will find a reason (usually hidden in the reams of small print) to wriggle out of their obligations. In the real world, not many people turn their mattresses on a monthly or bi-monthly basis. I don't and neither does Ryan - we simply don't have the time. We do however possess a fairly decent mattress, well protected and we know only too well that missing a turn every few months or so will not cause the mattress to suddenly collapse in a heap on the floor.

 

As for the illusive £200 mattress? I'm afraid our minimum standards go a little higher than that. The point of the video on the home page was to prove the point that for a budget of around £200 the difference in substance and quality between a well known branded mattress and a completely unknown independent manufacturer is all too plain to see. I must admit it has been well over a year since that particular video was made and to find a 1000 pocket sprung mattress to retail for that price is now virtually impossible. But the actual point of the video is still very much in evidence whether it be £200 or £1000 etc.

Good questions.

Kind Regards

Comments
No comments yet

Leave a Reply

Your email address will not be published. Required fields are marked *

Newsletter

Enter your email to join our newsletter. We’ll send you occasional news and mattress expertise.