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Hi Demir, Thanks for your question about mattress collection and disposal. John Ryan by Design does offer an Eco Mattress Recycling service for a small fee when you buy a mattress from us. This means we can remove and carefully dispose of your old mattress in an environmentally friendly way… Read More
Good Morning Jane and David, Thanks for your question. Your heights and body weights put you within a Soft spring tension. Particularly as the new mattress will be going on to a bedstead it will give the mattress a slightly firmer… Read More
Hi Paul, Thanks for your question and excellent feedback about your mattress purchase. For your daughter, at her age and body weight, we’d recommend the Origins Comfort 1000 rather than the Origins Pocket 1500. The Comfort 1000 is slightly softer… Read More
Hi Michael, Thanks for your follow up message. At those body weights you will need a split tension of Soft and Medium to get the right support. You can have a dual tension one piece mattress in our Artisan range… Read More
Hi Gillian, Thanks for your question. We would need to know your body weights first and foremost to discuss suitable spring tension with ourselves as the guidelines will differ (even if only slightly) between retailers; BodyweightSpring tension Upto… Read More
Hi Maggie, Thank you for your question. It may be that this mattress just isn’t right for you in which case no topper that you purchase will resolve this problem for you. Perhaps it would be better to contact the company you made your purchase with directly and… Read More
Hi Marie, Thank you for your enquiry on our website. The Artisan Tailored Pocket 2000 has a dual layer of springs, is a medium in the comfort layers and is very similar in feel to the Vi-Spring Regal Superb. Although at £1120 (King Size Aug 2018) this is… Read More
Hi Gillian, Thanks for your question and sorry to hear of the issues you’ve encountered so far. At your body weight we would match you with a Medium spring tension to get the right support; BodyweightSpring tension Upto… Read More
Hi Michael, Thanks for your question. With any of our mattresses we would always advise against using a topper straight away. We would ask that you use a standard mattress protector under our 60 day love it or return it… Read More
Hi Mireia, Thank you for your questions. Our Latex 100% Natural mattress topper comes in 70kg density giving a plush but firm comfort layer to your bed. It is fully turnable meaning you can increase the longevity of your mattress and reduce compression. This is our premium… Read More
