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Hi Alex, Thanks for your question, you’re not alone in being nervous ordering online. Many people are! However, with our 60 days love it or return it guarantee you really don’t need to trek around the bed stores frustratingly trying to decipher the sales code about what’s in that… Read More
Hi Jean, Thanks for getting in touch. Getting the right feel and support is vital with a new mattress. It’s helpful to know you have found mediums all a bit too soft. However, what surprises us is that the Premier inn mattress which has a super soft and troublesome… Read More
Hi Elliot, Thanks for getting in touch, yes 10 years is usually the time when most mattresses start to give way or need a change. That is unless you have a super well-made handcrafted mattress, like a John Ryan By Design. 😉 Ok, you have a number of options, ideally,… Read More
Hi Karen, We can certainly make bespoke size mattresses in some of our Artisan range. We would need to know which one you are looking for before we quote. They are also excluded from our ’60 day love it or return it’ guarantee as it is a bespoke mattress… Read More
Hi Roberta, Thanks for getting in touch about your Origins Pocket 1500 mattress. To be honest I’m not sure they exist in retail shops, only protectors or toppers. We have not seen a zip on cover for sale for this purpose. Most zip on covers come with cheaper… Read More
Hi Kay, Thanks for your question. The Hypnos Maple is only available in a medium or firm tension and you’re correct in thinking it maybe a little bit too firm for you as a side sleeper. Ideally, you’re on the cusp on a soft/medium spring tension. BodyweightSpring… Read More
Hi Sue, Sorry to hear your sprung slatted base has collapsed. We always advise people that are buying mattresses to pair up with existing divans, especially ones that need a central support bar that they double check the base is sturdy enough. From the sounds of it, the… Read More
Hi Steve, Thanks for getting in touch. We’re afraid we don’t know who manufactures the bases of the Igel range or the Igel mattresses for Bensons either. Retailers keep this a very closely guarded secret. What we can tell you is that usually the supply will be changed from various… Read More
Hi Kamila Sorry you are not getting on with your mattress. Did the retailer offer you a Comfort Guarantee? For a soft foam mattress topper, you should look for something that has a density of 60 kg per square meter or less. Hope this helps and if you… Read More
Hi Catherine We don’t have showrooms or re sellers as we only make our own beds. I can completely understand your apprehension about buying a bed without trying it first but don’t worry we have got you covered! We… Read More
