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Hello Carol, Thank you for your question. When providing advice as to the most appropriate mattress for someone, the main consideration is their particular body weight(s) followed by preferred feel, which may include reference to medical conditions. Whilst you have provided details of your medical issue, without your body… Read More
Hi Dolores, Sadly Vi-spring and John Lewis don’t disclose the GSM within this model of mattress, which is essential to make any comparison. We do compare to a number of Vispring models and you can see the lists here. Maybe have a look at the Artisan Naturals… Read More
Hi, Sorry to hear you are struggling with your John Lewis Natural Collection 4000 pocket sprung mattress. This is a dual spring mattress and some people don’t get on with them that well. Usually, people find them too bouncy and lighter sleepers may find that there is maybe too much… Read More
Hi Tara, Thanks for getting in touch and for the fantastic review from your friend. We always aim to please! We don’t have a showroom as we are an internet only business, this is how we keep our overheads down and our costs significantly lower than say Vi-spring or Savoir… Read More
Hi April, Sorry, your husband is struggling with his firm side, a lot of people struggle with firm mattresses. Too firm and its like sleeping on a board. I’m afraid you can’t replace once half of a zip and link. They are matched up during manufacture to make sure… Read More
Hi Gee, We don’t sell down topper because of the maintenance required to keep them in reasonable shape. A lot of customers buy them for their incredible warmth and breathability. However, with down toppers you have to maintain them much more regularly than a regular topper. Almost weekly to keep… Read More
Hi Anon, Thanks for your question. We would recommend boarding the slats with MDF or plywood where the gaps between the slats are bigger than 3″. If they aren’t then they are usually fine to go straight on to the base but you… Read More
Hi Andrea, Sorry to hear your Silent Night Miracoil 7 with pillowtop is causing you lower back ache. Pillowtop mattresses are notorious for this, see our review of Pillowtops here with more details. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available in… Read More
Hi Neil, Thank you for your question. That’s not a problem as you can order a dual tension mattress as a one piece so that one side will be one tension and the other side a different tension. This works in the following combinations. Soft/medium medium/firm You will only… Read More
Hi David, Thanks for getting in touch. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available in Bespoke Products (Please Call)Soft (1.2mm) At your bodyweights, we would recommend you look at the Origins 1500, which will give you both a medium feel with… Read More
