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Hi Chris, It seems to me that the mattress you have at present being a medium is too soft for you, which will result in aches and pains. In addition, the fact that you tend to utilise each other’s side of the bed, it is entirely possible that the upholstery… Read More
Hi Ian, The primary consideration when recommending a spring tension to an individual is their body weight. This is because weight has a direct effect of the performance of the upholstery, but directly the spring. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available… Read More
Hi there, I am unable to provide an opinion as to quality and performance of any of the John Lewis products because there are no details published with regard to construction and upholstery layers in terms of GSM (grams per square metre). This also makes it is impossible to… Read More
Hi Varun. No doubt having spoken to my colleague you will be aware that any mattress, whether latex or otherwise, will compress through the gaps in the slatted base, which will create ridging over time. The placing of a barrier between the mattress and the base in the form of… Read More
Hi Craig, When recommending a mattress the primary consideration is the body weight(s) of the people using it, for example under 10st is soft, 10 to 17st is medium and over 17st is firm. For you and your wife, I would, therefore, recommend a medium tension. I note from what… Read More
Hi there, Mattresses which are double sided require turning and rotating on a regular basis to avoid the possibility of over settlement. In addition, when placing a mattress on a slatted base, we would also suggest that some form of barrier, usually in the form of (3-5mm) MDF should… Read More
Hi Sean, Thanks for your question. We compare our own Hybrid 4 with the Tempur Cloud 27. Whilst we compare with it please note that it is only a comparison of the feel rather than a direct like for like purchase. The Hybrid 4 is our softest… Read More
Hello Iris, I am sorry to hear of your health issues, but hopefully I will be able to guide to a suitable product. We would not normally recommend a firm mattress for people with your body weight, but I note that this is what you prefer, and If zip… Read More
Hi there, If your concern is more protection of your mattress rather than softening or adding comfort layers, then the answer is not a topper. What I would suggest is that you purchase a mattress protector, some of which are thin enough not… Read More
Hi David, The guarantee is what the manufacturer provides, however, with due care and attention as outlined in our care leaflet, we would expect natural latex or in fact any of our products to outlast the guarantee period. I hope this clarifies the position for you. Kind Regards Gary
