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Hi Carrie, You will no doubt be aware that, even though they are prepared to confirm that the JL Ultimate is made by Harrison Spinks exclusively for John Lewis, the published information regarding the construction and upholstery used is very limited particularly in terms of GSM (grams per square… Read More
Hi Karen, Thanks for your question. I am so pleased that you have decided to place some form of barrier between the slats and your mattress and would suggest 3mm MDF or similar thickness peg board. The latter of these has holes enabling the… Read More
Hi Ceby, Thank you for your question. When placing a mattress on a slatted base you must ensure the gaps between the slats do not exceed 3″. Gaps that are larger cause the mattress to sink between the slats which causes problems within your mattress. Also you may have heard… Read More
Hi Esther, At your body weights, you are both on the cusp of a medium or firm spring tension depending on the firmness you are looking for. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available in Bespoke Products (Please Call)Soft (1.2mm) As you… Read More
Hi Tony, As you are probably aware this mattress is no longer in production and without knowing the details of the construction it is impossible to not only do a comparison, but to suggest what model may have replaced it. I would suggest that you seek clarification from Rest Assured… Read More
Hi Tracey, Thank you for your question. It was once the case that if you had issues with your back you were advised to opt for a firm mattress. This now appears to have been BAD advice, we now advise to go for something with a medium upholstery, there’s further… Read More
Hi Heather, I am sorry to hear of your woes in respect of getting a good nights sleep. If you type in to google, foam seating, it should bring up manufacturers of the same and you could then approach them to have a piece of foam cut to size to… Read More
Hi Viola, From the information you have provided I note you are both of light weight and it could well be that you have the wrong tension in the current mattress. I would advise that you need a soft and your husband would be best suited with a medium tension. Read More
Hi Suzanne, I am so pleased that you have found the mattress to suit you and that the pain, which you previously had, has disappeared. We pride ourselves in making sure that the product matches the requirements of the customer as much as possible. We always like to receive… Read More
Hi Hilary, Thank you for your question. I am sure that the firmness of the mattress is not helping with your back issues. The advice used to be that you needed a firm mattress for any back problems but that is a misconception. What you need is the correct… Read More
