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This is my archive

Which mattress for large lady

Hi Marianne, Thank you for your question. We have a new range of mattresses specially made for sleepers that are 18 stone (114kg)  plus.  This is because the majority of mattresses are made with a individual weight limit of 18 stone. Given you’re waking up with lower back ache it… Read More

I decided I would buy from JohnRyan whatever I chose

Hi Andrew, We are pleased that you chose us to buy from and are sure you will be happy with your purchase. Kind regards.

Shetland pocket V's Tempur?

Hi Kathleen, Thank you for your question. I note your preference for the Shetland, which contains a total of 4 layers of wool on top of the spring unit. As far as level 1 comfort is concerned, this may be a definition provided by the retailer the details of which… Read More

Do you have any mattress sales?

Hi Hilary, Thank you for your question. We are an internet retailer only and as such we do try to keep our prices as low as possible throughout the year and therefore do not have sales. Our prices represent excellent value for money across our ranges. However, we do have… Read More

Zip and links with heavy people?

Hi Mark, We have never had any issue with the zips tearing or breaking mainly because the correct tension of mattress has been provided to the customer. Regards Mike.

Finding out the GSM from John Lewis

Hi John,   Thanks for your question.   We know from experience that most retailers don’t disclose how they fully construct. As such, we then in turn struggle to draw any comparisons or offer any advice.   Unfortunately, this means that we can’t offer any advice on the GSM here. Read More

Trouble with i-gel Atlanta mattress

Hi Adrian,   Thank you for your enquiry.  Sorry to hear the i-gel isn’t working out for you.  Back pain and discomfort usually indicate that you are not getting the correct support from your mattress.  It may be that the Atlanta is simply too soft for… Read More

Replacing memory foam mattress

Hi Jacqui, Thank you for your question. Memory Foam is notorious for heat retention as it needs your body heat to make it respond which will clearly not assist if you suffer from night sweats. With your body weight we would recommend a mattress with more… Read More

Problems with mattress dipping please help

Hi Seun, Thank you for your question. We would always recommend that you place some form of barrier between a slatted base and a mattress as without such a barrier there will be a tendency for the mattress to squeeze between the slats providing an uneven feel. The barrier can… Read More

Thoughts on a highgrove savoy 1000 pocket spring mattress

Hi Jim, We are unable to provide any advice/recommendation in respect of the mattress you refer to as the details regarding the GSM of the upholstery layers etc are not available for reference. I note that although you have provided your weight information, you have not specified the size… Read More