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This is my archive

Is the Artisan Bespoke 004 a soft mattress?

Hi Jean,   Thank you for your enquiry via our website.  The softest mattress in our Artisan range is the Artisan Luxury and given your weights and preferred feel, this is the mattress I would direct you to. It has soft upholstery layers while also providing support.  … Read More

Whats the ultra softest of soft mattresses?

Hi Lynda, We always endeavour to match the mattress to the customer having regard to body weight, preferred feel and budget. The softest mattress we make is our Artisan Luxury mattress, this is a 100% natural fibre mattress and also includes a calico pocket spring unit. John Ryan… Read More

Mattress for menopausal woman

Hi Angela, Thanks for your kind words I hope we can provide you with some advice to assist in removing your sleep agony! I’ll start with the base as this is probably easiest. We always say if the current base is sound, ie no springs… Read More

Do you sell toppers?

Hi Penny, We do sell toppers and have a high quality range of latex, hybrid and memory foam toppers on our site. We are designing some natural fibre toppers for our traditional range but have yet to release them. If you have any further questions please… Read More

Alternative to John Lewis Angora 12000 mattress?

Hi Christine, There are many mattresses within our Artisan range, none of which can be compared to the mattress you refer to at John Lewis. This is because, although the constituent parts are provided by them, there is no specific breakdown by way of GSM (grams per square metre) for… Read More

What fabric colours do you have for bases?

Hi Richard, I am sorry but we do not do a colour to match your requirement. These are the fabric options that are available in our ranges. Origins Fabrics Charcoal Chenille Cocktail Straw Cocktail Walnut Cream Chenille Natural Faux Suede Artisan Fabrics Bedale Graphite Bedale Chenille Bedale Mustard Bedale Steel… Read More

Mattress on Groupon review?

Hi Paula, Thanks for your question. I can understand the constraints of the budget but would advise that for £400 you would struggle to get a quality kingsize mattress let alone a single as well. Groupon may have some great looking deals on mattresses, but in our experience, they never… Read More

Do I pay for returning a mattress?

Hi Glen, Short answer, absolutely not. We have a success rate of over 95% in matching a mattress to our customer’s requirements and because of this we are able to offer the return policy with confidence, at no cost to our customers. Whilst we appreciate that the return of… Read More

Can I use existing base for Fusion 3 mattress?

Hi Dan,   Thank you for your enquiry via our website.  The bases we sell alongside the fusion mattress range are platform top divans. This provides a consistent solid surface for the mattress, unlike slats and other wooden bases. The mattress tensions have been… Read More

Non standard size latex toppers

Hi Neil,   Thank you for your enquiry. That’s a very specific size bed! Am I right that its a 6”9 long single? We can do bespoke sizes, they are however excluded from the ’60 day love it or return’ it guarantee being non-standard.   We don’t… Read More