This is my archive
Hi Claire, Thanks for your question. I have no ‘positive proof’ that this method of support will damage a mattress. I do not know of any test carried out that can answer this with factual evidence so any answer can only be opinion. The retailer of… Read More
Hi Patrick, Thanks for your question. What we find is that most retailers don’t fully disclose how they construct and as such we struggle to draw any comparisons. Anything with Sealy tends to be similar to Orthopaedic, which tend to be really firm mattresses. As you disclose your… Read More
Hi Tina, Thank you for your question. I don’t think anyone would disagree that this level of discomfort is a sure sign that your current mattress needs replacing. One point I would make that may be subject to disagreement is that you should not be ‘guessing’ as to what mattress… Read More
Hi John, Thank you for your question and we are sorry to hear that you are having problems with your mattress. Unfortunately I am unable to comment further on the Dreams mattress as I do not know the model you are referring to but will try to explain… Read More
Hi John, Thank you for your question. The Origins Pocket 2000 mattress cannot be made as 200cm long as this is classed as a bespoke make and this is not possible in the Origins Range. We can however make a bespoke size single mattress in our Artisan… Read More
Hi Derek, thanks for the comments. Please let me know if there is any part that needs clarifying. Because of space I have only put the essential information, and if you think that there is a detail that needs elaborating upon, then please let me know. Kind Regards John
Hi There, Thank you for your question. From what I see, and I am unaware of the retail prices you have been quoted there are two main differences between Savoir and Hastens.These being UK and Swedish manufactured. I am also not privy to any ‘precise’ specifications as to the overall… Read More
Hi Michael, Thank you for your enquiry. Our ottoman bases come with castors as standard, however, it is possible to replace these at the time of manufacture with glides, which are shaped like an upside down mushroom and have a flat base, meaning that they are more suitable for laminate… Read More
Hi Brett, My reply on this is obviously based purely on speculation and can only be read as such. Firstly, the only way to possibly find out why this has happened is to open the mattress up and see what the cause is. Unfortunately, where this leaves your consumer rights… Read More
.Hi Sam. I would personally consider bridging the bottom of the base (with chip foam / foam or something that would offer some kind of suspension) enabling the mattress to sit on a level rather than levelling the sleep surface. I would love to see a pic of the actual… Read More