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Hi Barry, Thank you for your enquiry. Spring tension is determined solely on an individuals body weight. This is to give the correct level of support which allows the body to find it’s own level throughout the night rather than be forced into an unnatural position. The… Read More
Hi Lucy, Thank you for your enquiry. If the space between the slats on your base is less than 3 inches you would just need to put MDF down the middle of the base to bridge the slats. This will prevent a… Read More
Hi Lucy, Thank you for confirming your body weights. The Origins Pocket Reflex 1000 mattress which Michaela recommended, is the firmest mattress that we make in the Origins Range. However it is a brilliant all rounder as it takes a large range… Read More
Hi David, Thank you for your question. We are online based only and do not have a shop or showroom for you to visit and try out our John Ryan products, this is what allows us to keep our prices as low as possible all year round! We do understand… Read More
Hi David, Thanks for getting in touch with us for mattress help. Yes, body heat, moisture, sweat and other bodily fluids will affect the appearance of your mattress. It will also cause discolouration over time unless a mattress protector is used. We advise that with all mattresses a fitted… Read More
Hi Margaret, Thank you for your enquiry. I am sorry to hear that you are having this issue. Without knowing which model from King Koil you have I am unable to say what is the cause. There are some things that I can suggest… Read More
Hi Ariana, Many thanks for your question about Ottoman bases. We’ve actually had to stop making Ottoman bases as we can’t find gas struts heavy enough anymore to support our hand made mattresses. As they have so many fillings inside them which is a real shame. We do still… Read More
Hi Roman, Thank you for your question. We are no longer producing the Ottoman Bases due to the fact that we were having problems sourcing the correct gas strutts for these types of bases. We are however still producing our Artisan… Read More
Hi Ian, Thank you for your enquiry. The depth of our mattresses is between 27 cm and 37 cm. I am correct in assuming that you have a wooden bed frame with slats that the mattress sits inside the frame? If the inside measurements are 137… Read More
Hi Rich, Thanks for your question, I completely understand what you are going through and I can hopefully point you in the right direction! The Artisan Bespoke is the firmest 100% natural fibre mattress we can provide. This mattress paired… Read More
