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This is my archive

Disposal of a replaced mattress?

Hi Sally, Thank you for your enquiry. We offer an Eco Mattress Recycling service for a small fee. This means we can remove and carefully dispose of your old mattress in an environmentally friendly way. The specialist recycling centre we use can break down nearly every component part of your… Read More

Our mattress feels firmer than the one in the shop?

Hi Gill,   Thank you for your enquiry. A sprung base will soften the overall feel of a mattress. The mattress you have is paired with a platform base, this would give you the true feel of the mattress. Your sprung… Read More

Do your sprung bases have springy edges like a Vispring?

Hi Simon,   Thank you for your enquiry. Our Artisan sprung base is not like the sprung bases offered by Vi-Spring. The true edge of the Artisan base gives additional support to the mattress when you sit on the edge of the mattress.  This also prevents… Read More

Stockists

Hi Calum, Thank you for your question. Unfortunately we are online based only, we do not have a showroom and we do not sell our products through any other retailers. If you are interested in our products and would like some more information please feel free to give the… Read More

Woolroom Mattress v Bespoke 02

Hi Theresa, Thank you for your question. The Artisan Bespoke 002 is our highest specification mattress that uses a double tier calico spring unit, combined with deep natural fibre comfort layers, for ultra responsiveness. The double tier spring unit provides a softer support than a single… Read More

Advice relating to the Vi Spring Chiswick Mattress

Hi John,   Thank you for your question.   The Vi Spring Chiswick mattress contains 1210 calico encased pocket springs together with 1900gsm of blended British wool/cotton and is 21cm deep.   If a standard height of 6 inch calico springs are used, it… Read More

Zip linked bases

Hi Brenda,   Thank you for your question.   We do makes zip & link bases from kingsize to superking size.  Our Origins bases are solid platform bases and can be made in a range of fabrics.   … Read More

Mattress warrenty

Hi Colin, Thank you for your question. I am presuming that the mattress you are referring to is made by another Manufacturer other than ourselves.  If this is the case, then you would need to ascertain from the Company your Son-in-Law purchased the mattress from, what is… Read More

Desperate for a comfortable mattress!

Hi, Thank you for your question. Due to the problems you have been encountering with other mattresses and due to the fact that you are sensitive to the tufts on a traditional pocket sprung mattress, the only mattresses that you are going… Read More

Millbrook Hampshire range, what are your thoughts?

Hi Ian,   Thank you for your enquiry. Having looked at these mattresses today, all I can say with any certainty is that they contain natural fibres (GSM unknown) and that they have a medium feel in the upholstery layers.  Without… Read More