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Hi Jules, Thank you for placing your question and I refer to our telephone conversation this morning. As explained, a pocket sprung mattress is made up of two parts, the springs within the mattress provide the support and the fillings… Read More
Hi David, Thank you for your question. The Artisan range is our natural fibre based range of mattresses. All of the models in this range contain high amounts if not 100% natural fibres. The Artisan Latex mattress in particular contains 100% plant based fibres making it suitable… Read More
Hi Penny, Thank you for your question. We would advise taking the cover off the topper and then re-zipping it back up and wash it on a cold wash. DO NOT TURN THE COVER INSIDE OUT. The cover then needs to be air dried… Read More
Hi Christy, Thanks for your question, I can definitely help point you in the right direction. Based on your body weights a medium/firm spring tension is the right support for you. This will ensure that you both are correctly supported by the spring tension. From there you… Read More
Hi Pamela Perry, Thanks for your question, We can make bespoke sizes in our Artisan Range. Our bespoke Artisan mattress making service does carry an additional 10% charge for each 6-inch increment, for example. Eg. The… Read More
Hi Andrew, Thank you for your question. We always advise our customers that any new mattress purchased can feel a lot firmer in the first instance while your body adjusts to the new feel and you allow the mattress to settle slightly. Usually mattresses that are… Read More
Hi Peter, Thank you for placing your question. As you tend to overheat when sleeping on your existing foam mattress, I would recommend a mattress from our Artisan Range which are mattresses which contain natural fillings therefore providing a cooler sleeping… Read More
Hi C.Bose, Thank you for your question. Unfortunately this is something we have never offered with our John Ryan Ottoman bases. I have tried to search the internet to find something similar however, the search seems to bring up Ottoman bases with gas struts that lock in place once… Read More
Hi David, Thank you for placing your question. When buying a mattress which is suitable for a 4 and half year old you need to take into consideration that this is not going to suit that child in their teens as body weight and preferred sleeping conditions… Read More
Hi Jill, Thank you for contacting us with regard to the problems you are experiencing with your existing mattress. Unfortunately none of our pocket sprung mattresses are suitable for an adjustable bed due to… Read More
