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This is my archive

Divan Base for existing John Ryan Mattress

Hi Karen,   Thank you for your question.   Ideally we would need to know which mattress you have purchased from ourselves in order to recommend the right type of base for you. However, if you have an Origins mattress, these have… Read More

Outlet superking pocket sprung zip & link base tequired

Hi Kate,   Thank you for your question.   We do have a few pocket sprung Super King Zip and Link base options available in a Grade B (10% discount) on our Outlet.    [recommended-product post=”645814″]   If you… Read More

How much does the Artisan Luxury mattress( king size) weigh

Hi Alex,   Thank you for your enquiry. The weight of the Artisan Luxury king size mattress is 61 Kg.   [recommended-product post=”627283″] The Artisan Luxury has the softest upholstery in our mattress ranges. Read More

Delivery times for Artisan Mattresses

Hello Bronwen,   Thank you for your question.   We place all Orders for the Artisan Range with our Factory every Thursday lunchtime and from that Thursday, you would then receive a delivery within 4 weeks.   The Artisan Luxury is one of the… Read More

I am looking for a new mattress to help with hip pain?

Hi Ann, Thank you for your question. At the body weights you have provided you would need to opt for a medium spring tension for the correct support. BodyweightSpring tension Upto 16 Stone / 50-101kgMedium (1.4mm) 16 Stone / 101kg UpwardsFirm (1.6mm) Available in Bespoke Products (Please Call)Soft (1.2mm) If… Read More

Zip and link with different tensions for sciatica sufferers

Hi Frances Thanks for your question, Thanks for your kind words about John Ryan, it’s much appreciated! At that age, I would expect the mattress to show the signs of wear you have advised. At John Ryan By Design we do not sell any memory… Read More

Why all those layers of little springs in a John Lewis mattress?

Hi Alex, Thank you for your question. HD (High Density) Pocket Springs or Micro springs are small pocket springs that many bed manufacturers use to vastly increase their mattress spring count. You can fit in thousands of these tiny springs in a mattress so you can… Read More

Memory foam mattress maintenance

Hi Yvonne, Thank you for your question. Usually, the cover can be taken off dry cleaned or washed then put back on. Each manufacturer of memory foam has a different set of guidelines though.   [recommended-product post=”627315″] I would recommend that you contact the company that you… Read More

Are your mattress toppers included in the 60 night trial?

Hi Isobel, Thank you for your question. Our toppers are in fact included in our John Ryan ‘Love it or return it’ guarantee. With toppers we always advise going like for like with fibres/ materials. If you have a natural latex mattress we would recommend a natural latex topper like… Read More

International Shipping to Singapore

Hi Bernice Goh Thanks for your question, Our couriers can deliver your order to any manned port in the UK for forward shipping. We have previously had customers use Anglopacific for forwarding. We can liaise direct with the freight company, for you to then take over couriering once this has been delivered. Read More