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Bensons for beds mattress problems

James asked
27th December 2014

Hi My wife and I bought a mattress a year ago from Benson’s http://www.sleepmasters.co.uk/memory-foam-mattresses/airflow-2000-plus-mattress-24676.html Despite constant rotating the mattress has 2 dips where we both sleep. I am 12 stone and the wife is 11 stone. I am guessing after reading this site that the mattress is full of cheap materials. It is supposed to be pocket sprung with memory foam topper!

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1 Answer
JohnRyanLtd
answered 9 years ago

Hi James,

Thank you for your question.

Unfortunately, we cannot make any comment regarding the contents of your current mattress, however, we would advise you to seek clarification from Bensons as to the tolerance for dips, usually around 2-3 cm.  You would be better to speak to Bensons with regard to this as they would probably want to inspect the mattress for any faults covered under their Warranty.

I am sorry we cannot offer more guidance.

regards Julie.

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