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For Dora at Trustpilot
9th March 2015

John Lewis Natural Collection mattress

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A customer asked

Hello I could use your help, please.

Having read much of your helpful website I am now unsure as to what I should do about buying a new mattress.

We have a firm-ish Vi-spring double on an old IKEA base.

The mattress hasn't felt the same since we moved house and we suspect the movers folded it in their lorry where it stayed over the weekend.

We are keen to get a super king size as we recently slept on one in a hotel and we both had fantastic nights sleep.

I've been looking at the Autograph Collection Luxury 3400 at Marks & Spencer's which is on sale and the Natural Collection Fleece Wool 6000 at John Lewis.

I'd prefer not to spend much more than £1500-2,000.

We both like a firm-ish mattress although my wife feels the cold where as I get very hot.

We are both around 11 stone in weight.

Kind regards, John

JohnRyanLtd Answered 8 months ago

Hi John,

It does sound as if the movers may have damaged your mattress whilst in their control.

It is not possible for me to provide you with an opinion as to the better of the two mattresses you have been looking at because neither has a detailed description of the upholstery layers by way of GSM (grams per square metre). The Natural Collection is made for John Lewis by Harrisons and I am not aware of who makes the Autograph Collection for Marks & Spencer.

We would advise that with a Super King bed it is often best looking at a zip and link Mattress size. These are far easier to lift, turn and move if you say move house again. A mattress should never be folded. In fact, none of our range could be folded there are too many fillings and they are too heavy to fold!

We do have a really detailed article here that gives the comparisons we make to John Lewis mattresses.

I am unsure if you are looking to replace your base or intend retaining it.

At 11 stone, we would recommend a medium tension and would suggest you view our Artisan range. The model that we would recommend you looking at is the Artisan 1500 and then the Artisan Bespoke.

[recommended-product post="626274"]

Both of these are a firm feel in the upholstery layer and are two-sided Natural Fibre springs/" title="pocket spring">pocket spring mattresses.

[recommended-product post="627282"]

Our spring tension guide is below to assist which spring tension you may require.

Bodyweight Spring tension
Upto 16 Stone / 50-101kg Medium (1.4mm)
16 Stone / 101kg Upwards Firm (1.6mm)
Available in Bespoke Products (Please Call) Soft (1.2mm)

Please call our office on 0161 437 4419 to discuss this in detail if required or drop us an email at info@localhost

 

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