My dreams mattress is now dipping!

Jo Macmillan asked 29th October 2015

Hello,
I stumbled across your comprehensive website when researching mattresses! My husband and I bought a Dreams mattress -Harrison-pocket sprung which we found very comfortable to start with, and my husband still does, however it has dipped on either side in a matter of months and we are now being allowed to swap it for another or one to the value of £499. I hate having a hill in the middle and am getting back ache. It is a superking. I am petite and around 7.5/ 8 stone and my husband 6 foot and 11.5/12 stone. We are really not sure what to do because we don’t want to get the same mattress again and experience the same problem again. Prior to this we had a connoisseur memory foam topped mattress from dreams which also did the same and was swapped for the Harrison pocket sprung we now have! Any advice on a dreams mattress that would suit us would be greatly appreciated as I think we will be limited to buying another dreams mattress? I prefer a firm feel and do get a bad neck and back, but I have read in your threads that I should be on a soft one if I have back problems.
Any advice greatly appreciated.

1 answer

Best Answer
JohnRyanLtd answered 3 years ago

Hi Jo,

Unfortunately, as the description of the Dreams products is limited in terms of construction and upholstery,

I am unable to recommend a suitable replacement from their ranges. When looking to buy a new mattress there are certain questions you should ask yourself to help with your decision, please read the following article here

Having said that, if you have experienced a similar problem with a totally different mattress (memory foam), it could well be a problem associated with the base upon which the mattress is sat.

Secondly, for your body weights you ought to be looking at a soft (for you) medium (your husband) split in the tension of the mattress, anything firmer than soft for you is likely to aggravate any back issue you have.

BodyweightSpring tension
Upto 8 Stone / 50kgSoft
8-16 Stone / 50-101kgMedium
16 Stone / 101kg UpwardsFirm

I trust that this helps, If you require any further assistance please call the office on 0161 437 4419.

Kind Regards Gary.