Replacing Harrison 3000 impression mattress
Dear John, Many thanks for your informative website. It however has left me slightly at a loss as to what to do. I bought a Harrison MT 3000 impression medium mattress 4 years ago. It has been a wonderful mattress, solving low back problems. However, it is sinking where we lay. We feel like we are hammock cocoons now! Harrison have sent a rep to have a look. They have accepted the fillings have settled excessively. They have offered a replacement for £780 charge. My thoughts on this are:- I have loved the memory foam comfort but don’t want to pay again, and in theory pay every 4 years, for this comfort. I don’t want to pay again if the mattress wasn’t up to scratch from the beginning, rather than it being bad luck. Is this to be expected with memory foam? I really do like your suggested honesty and would like to further investigate getting a product from you that will suit us. I am going to negotiate with Harrison regarding compensation rather than us having to pay for a replacement. I would very much appreciate your opinion, largely, am I expecting too much from the mattress and therefore how much should I fight Harrison for compensation or accept the replacement via the charge? Many thanks >
Hi Karen,
The average lifespan of depends mostly and the quality, as our man made pocket sprung range come with a 2-3 year guarantee. Whereas our natural fibre pocket sprung range, varies from 5-10 years and expect them to last around double there guarantee period if they are well looked after. Obviously the cheaper you go the more you compromise the materials and quality if components. Memory foam in particular is a very tricky component because it has literally hundreds of variants varying in quality and lifespan. All memory foam is not the same. There are top notch foams and substandard import foams, some of which don;t even pass fire retardancy regulations! Memory foam over time will like over materials degrade and compress. Usually the most compression / softening happens in the first 6 months. If however you have been sold too light a density memory foam it may be that the foam was never intended for your body weight or tension preference. Its getting confusing I hear you say! I would expect after 4 years a memory foam bed to have some impressions on it and to be compressed but not to the point of a hammock effect you’re describing. Memory foam is fantastic at pressure reliving qualities but has been superseded by the likes of Hybrid foams and Latex in recent times which are more robust and have a longer lifespan. I can’t advise you directly on how to proceed with Harrisons but can give you some advice on what I would recommend for you if you were buying a new bed. I would need your height and weight firstly though so would advise you call in. If you like memory foam but are concerned about sagging or excessive dipping I’d ask you to have a look at the hybrid foam cool blue or even better, natural latex. If you can get in touch with some more specifics of tension, bodyweight etc I’ll happily tailor the advice further. Many thanks – Lee 0161 437 4419
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