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For Dora at Trustpilot
9th November 2011

Mattress undulations causing problems

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A customer asked

Hi John and Ryan I have had a brass bed for 20 years for which wooden slats have been made to support the mattress. These are sturdy and quite close together so don't cause a problem. We have recently bought a 9 inch thick, pocket sprung mattress described as 'Ortho pocket sprung hand tufted' and made with an 'extra firm spring system' We love the firmness of this mattress, but the undulations, which are quite deep, and the buttons make it feel as if I have lumps poking into me all over my body. Is this usual for very firm mattresses and can you suggest anything that I can put on top which will take away the 'lumpy' feeling?

I do not want to use memory foam mattress toppers. Thank you Hazel .

admin Answered 6 months ago

Hi Hazel.

 

Thank you for your question on our website.  The undulations on a new mattress will indeed be firm at first and as with all mattresses, you can tweak the comfort level with a mattress topper/comforter of sorts.

 

You do say that the support for you is correct, it's the comfort that you feel is disconcerting.  I would personally get a basic duvet from Tesco etc and use that as the layer beneath your mattress protector.  This will take the edge of the firmness as it beds in slowly and naturally.

 

Spring Tension Wire diameter (Gauge) Weight Range
Soft 1.2mm Bespoke Tension (Please Call)
Medium 1.4mm Upto 16 stone
Firm 1.6mm 16 stone plus
Extra Firm / Orthopaedic 1.9mm 20 stone plus

 

A natural fibre mattress topper will give a cooler sleep surface than a memory foam topper as natural fibres such as wool, will wick away heat and moisture whereas memory foam utilises body heat and retains it.  You should consider this after your mattress has settled if it is still too firm or the tufts still cause a problem, some people are more sensitive to these than others.

 

If you would like any further information please do not hesitate to contact the office on 0161 437 4419.  Our Office hours are 8 am - 8 pm Monday to Friday and 10 am - 4 pm Saturday and Sunday.

 

Kind Regards

Michaela

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