fbpx Skip to content
For Dora at Trustpilot
18th January 2012

Is the Hypnos Sandringham one of the best beds?

Comment Check Icon 1 answers Comment Icon 0 comments
A customer asked

Hello John and Ryan how are you My response to your advise is not going to be interesting because I am still very confused and there is no easy way to find out if bedmakers are deceiving toward their customers and cheating. I was hoping you can tell me, on your website you have put the hypnos Sandringham one of the best beds in the world would hypnos cut corners with the filling for their top beds?

Every bed maker nowadays that build these mattresses won't supply this information whether it's hypnos savoir or dreams or vi spring I live in London I tried and asked all the big department stores and internet retailers yet all of these people just say we can't tell you because either they don't know or it's a trade secret your right it's scandalous. It's like going to an off licence and buying a bottle of whiskey and when you ask how much whiskey in the bottle ooh we can't tell you because you might be a competitor trying to steal our ingredients. Like you said if someone was going to steal the secrets of making beds surely it would be better to buy the bed and open it up and see exactly how it's made and put together. So this bed I have put a deposit on the only ever way I could find out if hypnos has been stingy and cheating on amounts of fabric is by opening the mattress up which would be a waste of money and I will feel hurt and depressed. You mentioned a bed which you opened up and there was hardly any natural fibres inside something like 50gsm please tell us which brand this was please. There should be a regulating body which should be telling bed makers to tell the customer exactly how much natural fibres inside and what percentage is mixed up something like a garment care label... Thanks for your ultra speedy response look forward to hearing from you it's getting messy with this mattress minefield out here, one last question would the royal warrant holder hypnos be cutting corners on their Top mattress range yes or no because I really don't wasn't to be opening a mattress I buy to see what's really inside. .

admin Answered 6 months ago

Hi Kenny,

 

First of all, I want to make it clear that the models mentioned in the post you refer to are NOT models that I recommend. It was done with the intention to show you that the retail prices commanded for such models are in the realms of fantasy, but it does give you an indication of the quality of build you can expect for such silly prices. Like you say, short of cutting up the mattress, or for a manufacturer to actually state the quantities of fillings used in any particular mattress, it is impossible to say with any degree of certainty the weight of fillings used.

 

It is so wrong that a response of 'We can't [we won't] tell you the quantities used'. Legally, a specification listing can be as vague as 'Contains wool' and as absurd as it seems this can quite rightly and legitimately refer to a single woollen tuft. Currently, there is nothing we can do to allay the fears you have. This site was put together to encourage you to question the detail of all manufacturers.

We know through experience that manufacturers will not disclose the weights because pure and simple it will be all too apparent that for years upon years consumers have been misled, misinformed and totally and utterly deceived. The only way this situation can be resolved is by consumers phoning the manufacturers directly and specifically asking these particular pertinent questions - How Much ..?

I must admit that Vi-Spring have always been quite open about their component weights and that makes them stand out from the rest. Hypnos, as the crux of your concern, details at length the qualities of their spring support but fails at great length about the qualities of the component upholstery. My initial question would be 'What are they trying to hide ?'.

Sorry, we can't be more forthright at this time, but we really do appreciate your comments.

John and Ryan.

Comments
No comments yet

Leave a Reply

Your email address will not be published. Required fields are marked *

Newsletter

Enter your email to join our newsletter. We’ll send you occasional news and mattress expertise.