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For Dora at Trustpilot
9th April 2012

Buying a mattress on credit

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A customer asked

Hi guys Need some decent sleep so need some help in getting it!

In March we purchased a 'Silentnight Witney Box Pillowtop' double divan from Argos. It was advertised half price at £220 so we thought lets get ourselves a bargain - ha ha. This is the worst bed i have ever slept on (and i slept on a sofabed for 4 months!!!). The description from Argos said it is a Miracoil 3 with pillowtop comfort layer and indicated that it was medium - but it feels like sleeping on a carpet with a duvet underneath. I purchased a mattress topper to make it more comfortable but even with this it is still too firm and i wake up with sore shoulders and hips. My husband can tolerate it now but only just. We have decided that we cannot continue to function like this and so need to get a new bed and this is where the difficulty comes in - what can we get for our budget????

We had a look in dreams and they too had a 'sale' on a bed that we liked. it's the Zen Revitalise with latex and feels great when you chill on it for 10 mins. But is it a good buy?

Its (supposedly) reduced from £1500 to £600. Anyway, after reading your website for last four evenings, i have decided against a 'mattress-scam/" title="no turn">no turn' mattress - so that one's out then. the benefit to me is that i can buy a new bed from a store and get 12 months interest free credit and unless i save for the next 12 months first, then i don't really have a choice. My husband is 5'10 and 12 stone and i am 5'8 and a boney 9.5 stone. We are desperately in need of a good nights sleep so your advice will be really appreciated. Many thanks Pauline & Bill .

admin Answered 6 months ago

Hi Pauline and Bill.

If there were any 'Decent' mattresses that could be retailed below £300 we would be selling them - there isn't!

Our Origins Pocket Reflex 1000 is amongst the best you can get and this is our minimum standard that we would be prepared to put our name to. The Pocket Reflex is the firmer of our starter range. This pocket-sprung hand made mattress gives a medium support with firmer top layers; the excellent ‘all rounder’.

 

Origins Reflex
1 750gsm Very soft Polyester
2 One inch reflex foam layer
3 270gsm Polyester
4 One inch reflex foam layer
5 1000 Spun Bond Pocket Springs

We fully understand and appreciate the limitations you may have on your budget. It is with this in mind that we have now introduced an interest free finance option. You can pay a deposit of either 30%, 40% or 50%, the remainder can be paid over 6 or 12 months.

The bases that go with models within this price range are pretty much standard and it is with this in mind that I think your current base will be quite adequate for now.

At a later date you can purchase a bedframe (Cheap slatted bedframes (not metal) are substantially better than cheap divan bases) when funds allow.

If you have any further questions please do not hesitate to call the office on 0161 437 4419.

Kind regards,

John and Ryan.

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