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For Dora at Trustpilot
13th May 2014

Bad experience with memory foam mattress

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A customer asked

Hi there, great website but it can't find anyone else on here that seems to have had my problem so am hopping you guys can help........ I recently bought a really nice wooden frame bed, a super king as we have just had twins and as we already enjoy morning cuddles with our 5 year old we knew we would need more space than our old double bed had!

My wife has previously had back problems and so additionally we decided to treat ourselves to a memory foam mattress to help her, immediately though we didn't have a great experience. The bed has 2 supports running the length of the bed offering support to sprung slats, the effect on the memory foam is that it pushes the middle 3rd of the bed up, similar to your hump back bridge theory but in reverse!!

When you lie the width of the bed you feel like your head and your legs are lower than your torso.....obviously I've tried lowering the support legs but then you feel the actual bars and you get a sort of wave effect where it dips slightly in the middle and raises where the bars are.... In hindsight I think we bought the wrong mattress but want to make the best of it if we can. I am toying with the idea of ingestion in some sold slats......what do you think.......or is a mattress change the only way???????

Looking forward t hearing from you, many thanks

JohnRyanLtd Answered 6 months ago

Hi David,

 

Thanks for your question.

 

I think that the solution to your issues may be to place some standard sheets of MDF across your base under the mattress to flatten out the effects you are currently experiencing as detailed in the post above.

 

What you are trying to create is a flat surface upon which your mattress will lie, eliminating the ridging and dipping your have at present.

 

 

We get a lot of feedback mainly of dips forming where there is a slatted base with a central bar down the middle or a hump forming where the middle area is not being slept on.

 

Please see the article here for further information on mattress care and maintenance.

 

Please let me know how you get on but if you require any further assistance please don't hesitate to contact our office on 0161 437 4419.

 

Kind Regards, Mike.

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