Hi Carl,

We are internet based only, however, we do have a 60 day love it or return it guarantee.

This should not be viewed as "try before you buy" as we endeavour to match the mattress to the customer having regard to certain criteria i.e. , body weight preferred feel and budget.

Your sleeping habits/personal preference will then determine how you would like the mattress to feel in the comfort layers. This is where you will achieve the feel you are looking for (soft/medium/firm). Do you know if you have a preference for a soft, medium or firm?

If you do not, I would advise to go out and try the;

Vispring Devonshire - Soft in upper layers - Comparable with the Artisan Luxury
Vispring Regal Superb - True medium in upper layers - Comparable with Artisan Bespoke 004
Vispring Herald - Firm in the upper layers - Comparable with the Artisan Bespoke

If you are interested in any of our products, please contact the office on 0161 437 4419 Kind regards