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For Dora at Trustpilot
27th July 2014

Previous bad choice with mattress purchase - please help!

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A customer asked

Hello, We came across your website and have perused with much interest having had a run on mattresses which have all turned out to give one or both of us various aches and pains.

We' re desperate to find a mattress we can use on our kingsize wooden slatted bedstead where we can both get a good nights sleep.

If it helps we have tried: - Vi-spring pocket sprung medium tension for 10yrs (my husband liked this, I found it too hard and suffered hip ache over time) - A Dreams bamboo latex mattress (I found this lovely and comfortable but my husband suffered hip & back pain) - Tempur Original mattress (we both found this uncomfortable although neither of us suffered hip or back ache) - Dreams Zen rejuvinate pocket sprung (medium tension) with latex topper (neither of us find it very comfortable but my husband particularly suffers lower back and hip ache which disappears once he gets up).

I am a side-sleeper weighing 63kg and 5ft6 while my husband tends to sleep on his front and weighs 86kg and is 6ft tall.

Please could you recommend a suitable mattress - we were wondering if zip and link might be a sensible option but we're open to your advice.

Be nice to keep it less than £1800.

Many thanks Liz

JohnRyanLtd Answered 6 months ago

Hi Liz,

It appears that, aside from your old Vi-Spring mattress, you have been trying out various makes with an element of latex or foam included and that, if you are honest none of them were suitable for you both.

Within our Artisan range, which contains pocket springs and natural fillings, the full details of which appear on the site for each mattress, you could have a zip and link set with different tensions to suit your different body weights and preferred feel.

Please don't hesitate to contact the office on 0161 437 4419

Kind regards

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