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For Dora at Trustpilot
16th September 2015

How can we buy a mattress without trying it

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A customer asked

We can't imagine buying a bed without trying it first.
At present we have a Dunlopillo Chablis mattress, 1600 springs plus latex and matchingsprung divan bought from Fenwick, Newcastle 7.5 years ago. Extremely comfortable but impossible to find replacement. We need a new bed for the back bedroom and had intended to buy new for ourselves and put existing bed into spare bedroom.
Having read your website and reviews we would probably want to buy the Fusion 3.
Is it possible to try before buying from John Ryan Contemporary?
Regards
Pam and Paul Shawcross

JohnRyanLtd Answered 6 months ago

Hi Pam,

Please take a look at our article that covers purchasing a mattress online and why you don't need to try a mattress in a shop, it's quite an interesting read.

I have tried to research the Dunlopillo Chablis and every site says this model has been discontinued, although it is described as a medium feel mattress.

The Fusion 3 in our Fusion range will provide people with body weights between 8 - 14 stone, a medium feel, however, it does not contain any springs.

Your Bodyweight This will feel
Under 10 Stone / 63kg Medium
10-12 Stone / 63-76kg Medium
12-14 Stone / 76-88kg Medium
14-16 Stone / 88-101kg Medium to Soft
16-18 Stone / 101-114kg Soft to Medium
18 Stone / 114kg Plus Please call for advice

 

[recommended-product post="627315"]

 

We do not have anywhere you can try our mattresses, but offer a 60 day "love it or return it" guarantee. This should not be viewed as a "try before you buy" option, as we endeavour to match the mattress to the customer in terms of body weights, preferred feel and budget. Because were are successful in 95% of cases, we are confident to offer this guarantee.

If you would like any further information please do not hesitate to contact the office on 0161 437 4419.

 

Kind Regards

Michaela

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