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For Dora at Trustpilot
25th April 2016

Guarantees

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Sally woods

Can you please tell me the guarantee on your divan bases

JohnRyanLtd Answered 6 months ago

Hi Sally,

 

Thanks for your question.

 

All our bases come with a 12 month guarantee as standard.

 

 

However, all our products then also have our standard 60 day love it or return it guarantee.

 

This is a no quibble policy meaning that if the item isn't right then you can return it for a refund or swap it to a different product under the one time exchange.

 

Our Contemporary Platform Divan base is a solid top base giving any mattress that goes on top of it a slightly firmer feel.

 

Our Artisan Base being sprung will add extra support to the mattress but will also give the mattress a softer feel.

 

Our Ottoman Base is our sturdiest base opening from bottom to top on 800 newton gas struts and constructed using canadian spruce, again giving that slightly firmer feel overall.

 

Our Origins Platform Base is again just a standard solid top base giving a slightly firmer feel.

 

I hope this has answered your questions fully but if you do have any further queries please don't hesitate to contact our office on 0161 437 4419.

 

Kind Regards, Lee.

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