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For Dora at Trustpilot
12th January 2017

Re: your Artisan Naturals

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(Ms) E A L Marciniw

85 % of this mattress is natural fibres - what is the other 15 %?
If put on a slatted base what type of covering do you advise over the slats? As I understand that 'breathability' on the underside of certain mattresses is a must.
What are Bonnell springs in comparison to pocket springs? Aside from making the mattress a little cheaper any other advantage of the former over the latter? Or vice versus?
After I put my first question/comments on this site I wasn't sure I had used the right 'contact' means, & when I didn't get a reply within the next few days I wrote you an e-mail instead. Which has still to be responded to. I take it you are not keen on this form of communication?
Are you ever asked to provide an independent opinion over a dispute about another Manufacturer's mattress - is this something you can do? & if so, what would be the fee?
Thank you. & for your previous response as well.

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