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For Dora at Trustpilot
25th January 2017

Mattress life

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Steve Davy

Hi I have a Vi-Spring Elite Firm mattress with Vi-Spring sprung edge base, the mattress has an area of collapse apparently caused by the internal edge cord stitching breaking and one of the springs collapsed inwards. I am 16 stone and my wife is 12 1/2 stone and it's her side that's gone, the bed is 9 years old. Would you expect your equivalent bed to last longer than this or is this the normal length of life expected. The mattress probably hasn't been turned for 2 years. Also what would be your equivalent bed to this.

JohnRyanLtd Answered 6 months ago

Hi Steve,

Thank you for your enquiry.

The first thing to say is that it is not possible for us to advise an equivalent mattress in our ranges to the Vi-Spring Elite as the description of this product lacks any specific detail in respect of the GSM (grams per square metre) of the upholstery. We do note that it specifies that the Elite has a ten year structural guarantee, which may be worth investigating. With proper care an attention, including regular turning, we would expect a quality mattress, such as the ones made by Vi-Spring, to last well in excess of the ten year guarantee period.

We do make some models in our Artisan range (natural upholstery), which are comparable in feel only to some Vi-Spring models and a schedule detailing these is attached here. All our Artisan models which are comparable to Vi-Spring come with a 10-year guarantee, although as stated above, with proper care and attention, we would expect them to last well beyond this.

 

Bodyweight Spring tension
Upto 16 Stone / 50-101kg Medium (1.4mm)
16 Stone / 101kg Upwards Firm (1.6mm)
Available in Bespoke Products (Please Call) Soft (1.2mm)

With your particular body weights we would suggest that a medium spring tension would be most appropriate and we certainly would not put your wife on a firm tension mattress. Please view the products in our Artisan range and then call our office on 0161 437 4419 and speak with one of our advisors to obtain specific advice regarding the suitability of one of our products for you.

Kind Regards.

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