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For Dora at Trustpilot
19th August 2017

Product availability

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Elena

Hello, Im looking for super king all natural pocketed springs mattress that is available for delivery now, not in 2.3.4.5.6.7.8 weeks. Do you have nay available in stock?

Lee Lelant Answered 7 months ago

Hi Elena, 
 
Thank you for your question. 
 
With regards to your request you need to be looking at our Artisan range. This range has 7 models available all with a differing percentage of natural fibres and materials. 
 
All new orders are made to order from our factory and the Artisan range takes 4 weeks for delivery to yourself from the Thursday that it is sent to our factory. 
 
However, we do also have an Outlet section on the website. Our Outlet holds items that have been returned to us under our 60 Day Love It or Return It guarantee. 
 
As they have been out we have to grade them and discount them by 10% per grade. For example, a grade B item is discounted by 10%, a grade C item is discounted by 20% etc. 
 
We can usually guarantee delivery to yourself within 2 weeks on an Outlet item; However, it often comes in quicker dependent on your location. 
 
I would recommend browsing through this to find anything suitable for you. 
 
I hope this has answered your questions fully but if you do have any further queries then please don't hesitate to contact me on 0161 437 4419.
 
Kind Regards, Lee. 

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