Soft and medium combination mattress

Hi Claire,

Thank you for your question. The Artisan Luxury has a softer medium level of comfort in the 100% natural fibre upholstery layers. This mattress has the softest upholstery layers within our mattress range. We recommend this mattress for side sleepers as it provides plenty of cushioning for their shoulders and hips to sink into. We do not recommend this mattress for front sleepers or back sleepers, as sinking in too much in these positions can cause lower back and neck pain.

The spring tension is determined by your height and body weight to provide the correct level of support. This stays the same no matter your comfort preferences, whether soft, firm or somewhere in between, as it is the comfort layers that determine how the mattress feels.

We discontinued the soft spring tension as a standard option some time ago, as many very light customers were sending the mattress back as they found that this spring tension was not supportive enough. We can make a soft spring tension as a bespoke item, however, this means that the mattress would not be covered under the 60 day love it or return it guarantee. We can make a dual spring tension in kingsize and above.

I hope this helps and if you would like any further information or would like to discuss your individual needs, please do not hesitate to contact the office on 0161 437 4419.

Kind Regards

Michaela