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For Dora at Trustpilot
28th April 2023

Bespoke Size and Shape

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Irina Magner

Hi,
We have been using the artisan range mattress for 8 years now and still loving it, Do you make bespoke sizes and shapes like a V Shape mattresses for boats?

Kind Regars ,
Irina

Michaela Long Answered 7 months ago

Hi Irina,
 
Thank you for your question. It is lovely to hear that you are still loving your Artisan natural fibre mattress after 8 years.
 
We can make our Artisan mattress range to any size due to the handmade spring units used within these mattresses. There is an additional 10% per 6-inch increment of change on the cost of the closest standard size. As a bespoke item, it would not be covered under our 60-day love it or return it guarantee, which means that if it is not suitable you can not send it back for a refund or exchange. We would need to send a payment link for you to place your order, along with this the email will require you to acknowledge that the mattress can not be returned if you do not find it comfortable.
 
 
Unfortunately, we are unable to make different shapes of mattresses as these require specialized rigging. It can be very difficult to get a traditional pocket-sprung mattress for a boat. Natural fibres are not suitable for the damp environment and mold can appear quite quickly.
 
Calico pocket springs
 
A good quality foam such as latex that can be cut to size is usually what customers in similar situations purchase. However, there is now a company called The Odd Bed Company that will make mattresses in different shapes.
 
 
I hope this helps and if you would like any further information, please do not hesitate to contact the office on 0161 437 4419.
 
Kind Regards
Michaela

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