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For Dora at Trustpilot
23rd July 2019

Custom sizes, can you make an extra long mattress?

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Libby

Can you custom make an extra long mattress?

Michaela Long Answered 8 months ago

Hi Libby,

Thank you for your enquiry. We can make a bespoke size mattress with any model within our Artisan range. There is an additional charge of 10% per 6 inches of change to our standard sizes. As a bespoke item, it would not be covered under our '60 day love it or return it' guarantee.

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Deciding which of our natural fibre mattresses would be most suitable for your individual needs, you should take into account your comfort preferences and your sleeping habits. We would not recommend anything too firm for anyone who sleeps on their side as this can cause pressure pains in the shoulders, hips and knees. Likewise, we would not recommend anything that has soft upholstery layers for anyone who sleeps on their front as this can cause your back to over arch which can cause lower back pain.  All of our Artisan range can have the spring tension selected to give the correct level of support for your bodyweights.

Bodyweight Spring tension
Upto 16 Stone / 50-101kg Medium (1.4mm)
16 Stone / 101kg Upwards Firm (1.6mm)
Available in Bespoke Products (Please Call) Soft (1.2mm)

I hope this is helpful and if you would like any further information please do not hesitate to contact the office on 0161 437 4419.

Kind Regards
Michaela

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