fbpx Skip to content
For Dora at Trustpilot
30th October 2011

Delivery problems

Comment Check Icon 1 answers Comment Icon 0 comments
A customer asked

Hello again, The bed my daugher wants in a king size sealy 'grand pillow'. The bed was redelivered on Friday but even though the manager came out to assess the situation, it still would not go up around the corner of the stairs.The delivery men said that they would be able to get the matress up the stairs so it is just the base that is the problem. it is split sideways not lenghtways. It is the depth which is causing difficulties. The manager of the shop came out to her house last night with a double divan base and it JUST went up ( around the corner of the stairs) with the drawers taken out,so at least we know that this is an option. your idea of the platform base is an interesting one so may persue this idea. Hopefully it will be third time lucky!

thanks for your earlier reply. Sue
.

admin Answered 6 months ago

Hi Sue.

Glad to be of help.

If a double base just got into the room then I think the only solution is the platform on legs option.

Obviously, it will mean that it cannot accommodate draws but at least you get to use the headboard.

If you wanted to go ahead with this with ourselves, I would advise you to take a look at our made to measure article

If you have any further questions please don't hesitate to contact the office on 0161 437 4419

John and Ryan.

Comments
No comments yet

Leave a Reply

Your email address will not be published. Required fields are marked *

Newsletter

Enter your email to join our newsletter. We’ll send you occasional news and mattress expertise.