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For Dora at Trustpilot
15th October 2012

Do you have a showroom?

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A customer asked

Do you have a manchester based showroom?

or is the business internet based only?

I weigh 20st plus and my partner weighs 11st, what would you recommend, I dont like soft beds as they generally leave me feeling tired. .

admin Answered 6 months ago

Hi Barry,

 

Thanks for your question.

 

We don't have a showroom as we are internet based only.

 

For this reason, we do have some comparison models in stores such as Furniture Village, Harrods, House of Fraser or And So To Bed.

 

Similarly, this is the main reason we offer our 60 day love it or return it guarantee. This is a no quibble policy meaning that if the item isn't right then we can collect it for a full refund or you can utilise the one time exchange.

 

At your body weights you will need a split tension mattress. You will need a Firm spring tension whereas your partner will need a Medium. You can do this in a one piece mattress in our Artisan range or you do also have the option of a Zip and Link mattress.

 

A Zip and Link mattress gives you 2 completely separate mattresses that can be used independently or together. These are ideal where you might struggle to fit a one piece mattress in the property, where you might struggle to flip and rotate a one piece or where one user tends to disturb the other.

 

You can have a Zip and Link in our Origins and Artisan ranges.

 

We would need to know your preferred feel in the top layers as well as sleeping patterns in order to discuss suitable models.

 

I hope this has answered your questions fully but if you do have any further queries please don't hesitate to contact our office on 0161 437 4419. We are open Monday to Friday 8am to 8pm and Saturday and Sunday 10am to 4pm.

 

Kind Regards, Lee.

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