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For Dora at Trustpilot
6th August 2014

Hypnos and Premier inn

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A customer asked

Shopping for new mattress, and it feels like a complete (and potentially expensive) leap of faith!

Retailers would have to let you spend the night for you to have a real chance of knowing whether it the 'right' choice. Anyhoo, I didn't see any mention of Hypnos on the site - any thoughts?

My interest stems mainly from having always slept well at Premier Inns, which are supplied by Hypnos, and of course, if it's good enough for the Queen... >

JohnRyanLtd Answered 6 months ago

Hi Jim,

 

Thank you for your enquiry on our website.  It is difficult to compare mattresses due to the fact that there are no published constituent part specifications provided by Hypnos,  however, our Origins Pocket 1500 has a similar feel to this mattress, which is a medium in the upholstery.  Whereas the Premier Inn Hypnos mattress has the wool component as a separate topper the Origins Pocket 1500 has this as the top layer inside the mattress.

 

 

John Ryan By Design Origins 1500
1 300gsm Wool
2 750gsm Very Soft Polyester
3 500gsm Polyester Pad
4 One Inch Foam Insulator Layer
5 1500 Spun Bond Pocket Springs

 

We would need your body weight(s) to determine if this mattress would be suitable for you.  This spring tension in this mattress is a medium which is ideal for individuals who weigh between 11 st and 16 st.

 

Bodyweight Spring tension
Upto 16 Stone / 50-101kg Medium (1.4mm)
16 Stone / 101kg Upwards Firm (1.6mm)
Available in Bespoke Products (Please Call) Soft (1.2mm)

 

As far as the "leap of faith" is concerned, with any of our mattresses, you would have a 60 day love it or return it guarantee, which should provide peace of mind in that regard.  We always endeavour to provide the right mattress, taking into account body weights, preferred feel and budget, which gives us the confidence to offer such a guarantee and 95% of the time we get it right the first time.  This guarantee is a no quibble guarantee and if for any reason you are not happy with your mattress we can offer a one time exchange or a full refund.  The exchanged product would have a further 60-day guarantee but if this fails in your expectations we would only be able to offer a full refund minus £85 charge for the second collection.

 

I hope this helps, but if you want any specific advice regarding any of our products, please contact the office on 0161 437 4419.  Our office hours are 8 am - 8 pm Monday to Friday and 10 am - 4 pm  Saturday and Sunday.

 

Kind Regards

Michaela

 

 

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