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For Dora at Trustpilot
22nd June 2015

Mattress help for very tall people with bad backs!

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A customer asked

hi
Looking for a new matress and advice. I am 6ft tall and 11st
Hubby is 6ft 3" and 21st
I suffer chronic neck and upper back pain due to crumbling discs
Our current matress is less than a year old
Spring ang memory foam
It's collapsed at hubby's side as it cannot be turned
What do you suggest

JohnRyanLtd Answered 6 months ago

Hi Alice,

Thank you for your question.

Whilst I appreciate you have advised your weights and details of your neck and back issues, you have not specified the overall feel required by you both. Notwithstanding that, because of the weight differential, you ought to be looking at a split tension mattress, medium for you and firm for your husband.  Spring tension in a mattress is dictated by body weight as it is the springs that give you the support.

Dual tension mattresses are only available in our Artisan range, which are filled with natural fibres and do not contain memory foam. We do not make or sell any memory foam mattresses because of the issue with heat retention.

Each mattress in the Artisan Range has a different feel from the top comfort layers and to be able to recommend the correct mattress for you, we would need to have this information.   It may therefore be more beneficial for you to speak to one of our Advisors who will be able to assist you further.  Please call our office on 0161 437 4419.

Kind regards Julie

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