fbpx Skip to content
For Dora at Trustpilot
15th March 2012

Problems with Kaymed Ortho Prestige mattress

Comment Check Icon 1 answers Comment Icon 0 comments
A customer asked

Hi, Well i wish we had found your site before replacing our 12 year old millbrook bed!. Last august we bought a Kaymed ortho prestige 1600 Kingsize Mattress after trying it in the local bed shop.we like a softish mattress and loved the feel of it ,not realising it would feel completely different on our old sprung base divan -it felt much firmer. The mattress instore had been on a bedframe with solid slats but the store manager advised us that sprung slats would improve our comfort and put the instore mattress on a sprung slatted King koil bed frame which did indeed feel very much like it did when we chose the mattress. Following this demonstration we decided to buy the oak framed sprung slatted Melford base (made by /for Dorlux?) assuming the mattress would feel like it did on the King koil frame but no -it just doesn’t feel like it did in the shop!

The wife is now waking with neck & back pain. I am 13 stone she is a little more. we have had the mattress on the new frame about three weeks now. I was thinking about putting some MDF sheets under the mattress to see if this would make any difference until i read about ventilation issues . Any advice /solutions would be gratefully received. Thank you Rob. .

admin Answered 6 months ago

Hi Rob.

This is particularly tricky.

I personally would have thought for this particular mattress your sprung edged base would have been more beneficial in providing a more forgiving support. In addition to this, I would have thought your sprung edged base would have been a better foundation for the particular mattress you have bought. Pocket springs like a flat surface so pressure on the springs is equalised. Your mattress being one-sided adds further credence to this statement. Incidentally, you do not mention whether Helen was experiencing neck pain before the bed frame. I am assuming she was.

 

 

Sprung slats, particularly partnered with a one-sided pocket sprung mattress has a tendency to push the springs out of alignment-.The arched support on some bed frames can be a tad firm and unless there is adequate weight in the mattress to compress the slats fully (which obviously makes the 'spring' in the sprung slats useless) the mattress, whichever way you look at it is not being benefited any 'better' than a sprung edged divan. To see how flexible your slats are with the mattress in place, just try to get a finger between the mattress and the slats (from underneath). Ask your partner to lie on the mattress whilst you do this again so you can tell how the two are reacting to each other.

This brings me to the mattress.

You have a pocket sprung memory foam mattress with a substantial 6cm of memory Foam.. The density of this is described to be 85kg/m3... which will be relatively firmer than an equivalent 55kg/m3 (for example) This is a premium quality memory foam (oxymoron !) and should have a higher response rate than equivalent lesser grade foam. I wonder if 1) The mattress you tried in the shop was actually the same model or 2) you did not try it out long enough to get a general feel of it. Your mattress also has a lumbar support (not too sure what this entails) so I should imagine this adds to the firmness level you are experiencing.

 

Bodyweight Spring tension
Upto 16 Stone / 50-101kg Medium (1.4mm)
16 Stone / 101kg Upwards Firm (1.6mm)
Available in Bespoke Products (Please Call) Soft (1.2mm)

 

Your bodyweights do not indicate that this mattress is too firm for you. To help correct matters, I would try adding softer cushioning to the underside of the mattress directly on to the slats. Ideally, this will be a 2" foam sheet to act as a buffer for your mattress and to balance out the irregularity of the slats and central firm support bar.

I would personally like to think that the underside (non-sleep) of your mattress already has a foam or polyester layer and not just barrier pad. Secondly, if you do find your mattress a little on the firm side you can add a separate mattress enhancer to alleviate some of the discomforts.

Also, give thought to your pillows! Neck pain can be directly attributed to worn out pillows (I am only second guessing here but it is best to look at all your options).

 

If you have any further questions please don't hesitate to contact the office on 0161 437 4419

John and Ryan.

Comments
No comments yet

Leave a Reply

Your email address will not be published. Required fields are marked *

Newsletter

Enter your email to join our newsletter. We’ll send you occasional news and mattress expertise.