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For Dora at Trustpilot
4th June 2013

Replacement for Tempur mattress

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A customer asked

Hello. I'm going to start with the bit you won't like, to get it over and done with - I have a Tempur mattress!

We bought it last year and hoped it might be the answer to my back and hip pain (arthritis). It's proved to be no better, although no worse than other mattresses and I'm not about to get rid of it. What I'm after however, is a new bed base and I wanted some advice as to the most suitable type for a MF mattress. It's currently on a spring-slatted bed frame bought from Next a few years ago. I want to change it because I find it difficult tucking in sheets at the end as the mattress is very heavy and the ends make it awkward to lift. I think I want a divan base (no drawers) but am unsure whether it should be open coil sprung, pocket sprung or solid. Also, having read a lot of comments and your advice on this website I now wonder whether a divan would be suitable at all because of the lack of airflow and possibility of mould growth. I have been looking at the Hypnos sprung divan base and am being drawn in by the fact that they have a royal charter and are used in several of the royal palaces!

Is this something that should be persuading me?!

I would be very grateful for any advice you can offer me. Many thanks, Debbie e

admin Answered 6 months ago

Hi Debbie.

You really should contact Tempur UK to ask them if the use of a Divan base would affect any warranty issue with their mattress.

Phone Customer Service 0800 0111 083 or email (to get their response in writing) customerservice at tempur.co.uk.

I personally do not think the use of a sprung edged Divan Base will have any negative effects on your mattress.

As you rightly point out, there are a few anecdotes of mould growth building up on the underside of MF mattresses but not enough to conclusively state that this is an inherent problem.

Manufacturers such as Jensen partner their mattresses with Sprung Edge bases but they utilise encapsulated pocket springs rather than solid core support.

If Tempur can confirm that the use of their mattress on a sprung edged Divan Base will not be problematic (influence the mould growth issue) then that should be your influencing factor.

As regards the quality standard of Divan bases, the better ones do come at a price.

In order to quantify what constitutes a decent base you can look at the best - Savoir Beds.

They utilise an open coil construction but these are hand tied and star lashed - not to be confused with the cheapest method of layering an open coil unit on top of the base.

The most popular method of spring edging is of course utilising pocket springs as the suspension - Vi Spring, Harrisons etc.

Your reference to Hypnos is interesting.

The thing to bear in mind is that all manufacturers will of course have a range of bases from starter to high end.

It all depends on your budget as to what quality of base you can expect to gain.

As an example of price the Vi Spring Prestige Base is in the region of £1000.

Looking at the comfort issue you have with your Tempur mattress, I would be inclined to supplement this with additional layers of comfort to suit your Arthritis.

Read the comment here for a more detailed look at toppers.

Hope this helps.

John and Ryan.

2013/04/08 at 19:04 Thank you for your detailed answer to my queries.

It’s been very helpful and I will certainly look at a topper once I’ve decided on the base.

Debbie

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