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For Dora at Trustpilot
11th October 2014

Rest Assured Eloquence mattress

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A customer asked

Good afternoon, I have spent a long time on your website reading about mattresses. We purchased in August a Rest assured Eloquence Extra Firm. I am in agony every morning and unable to sleep in it at all. I had a disc removed from my back a few years ago which has caused mild arthritis in lower back. I have been sleeping on a bed in the spare room which is a dunlopillow "The pocket latex collection" 1200 pocket sprung with Talalay latex ( it's an old mattress ) My back is so much better after a night on this that we are going to have replace our new kingsize Rest Assured with something similar. Do you have anything in a kingsize which is similar to the Dunlopillow?

Or even something which you would consider better?

I weigh about 12stone and my Husband is about the same. Kind Regards, Val

Lee Answered 6 months ago

Hi Val,

Thank you for your question and I’m sorry to hear your in such pain with your mattress.

A number of retailers follow the antiquated rule that a bad back requires firm support which is completely incorrect.

The British Chiropractors association have even confirmed that firm does not necessarily mean better. What you need is the right level of support for your weight and comfort; something that orthopaedic mattresses completely miss.  Unfortunately it sounds like the mattress you have is just fundamentally wrong.

We do have a range of Natural Latex mattresses which would be far more suitable for you.

At 12 stone I’d recommend you look at our medium solid core latex mattresses such as the fusion 3.

These mattresses will allow you to sink in before providing support, they also rebound really quickly meaning you can move without having to wait for the mattress to spring back.These are fully turnable mattresses and come with a matching topper further increasing the comfort layer.  The Fusion 3 also has a similar feel to the Dunlopillo Royal Sovereign and it may be of benefit to you to go and try this Dunlopillo mattress to see if it does work for you both.

Fusion 3 Dunlopillo Royal Sovereign
Cover Micro-quilt John Ryan Cover with tape edged damask sides 2cm quilted cover with Actipro
1 5cm 100% 70kg Natural Latex NA
2 18cm 100% 70kg Natural Latex 19cm Latex (Density & blend unknown)
Total Depth 23cm + 3-5 cm for the quilted cover 21cm

Your Bodyweight This will feel
Under 10 Stone / 63kg Medium
10-12 Stone / 63-76kg Medium
12-14 Stone / 76-88kg Medium
14-16 Stone / 88-101kg Medium to Soft
16-18 Stone / 101-114kg Soft to Medium
18 Stone / 114kg Plus Please call for advice

Any further questions please give us a call on 0161 437 4419 where one of our Advisors will be able to assist you further with advice or guidance.

Kind regards Julie

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