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For Dora at Trustpilot
27th January 2015

Whit Company connaught components

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A customer asked

Thank you John, very helpful. Had no idea that there was so much information 'hidden' by manufacturers. Based on your suggestion, I have found out from the manufacturers the make up of the White Company Connaught mattress. Super King retailing at nearly £1700. Make up as follows: Eco/poly cotton 900 gsm Wool/cotton blend: 400 gsm Wool/silk blend 400 gsm Flex bond polyester: 340 gsm Total combined weight : 1980gsm Could you let me have an experienced opinion from you as to the quality of this and given that 64% of components are cotton/polyester, is this really an example of overpricing?

Thanks so much, Mike Submitted on 2015/01/27 at 13:44 Apologies John, for ‘wool/cotton’ blend 400gsm, that should be ‘wool/cashmere’ blend 400gsm Submitted on 2015/01/27 at 13:45 ..and wool/silk blend should be 340gsm!

JohnRyanLtd Answered 6 months ago

Hi Michael,

 

Thanks for your question.

 

The level of upholstery is quite low when compared with the levels of upholstery in our Artisan range, which represents excellent value for money. Our Artisan range are traditional pocket sprung mattresses constructed with natural fillings. Those fillings give longevity as well as a cool sleep surface.

 

We would need to know your body weights in order to discuss suitable spring tension with ourselves;

 

Bodyweight Spring tension
Upto 16 Stone / 50-101kg Medium (1.4mm)
16 Stone / 101kg Upwards Firm (1.6mm)
Available in Bespoke Products (Please Call) Soft (1.2mm)

 

We would then need to know your sleeping habits in order to discuss suitable models. Side sleepers for example need to avoid anything too firm in the top layers as this will simply cause pressure point pains in places such as shoulders, hips and knees. Similarly, front sleepers need to avoid anything too soft in the top layers as this will cause an unnatural arch in your back.

 

 

I personally, would not pay the price being charged for the Connaught, when there are mattresses on our site with almost twice as much for a comparable price.

 

I hope this helps but please feel free to come back to us at your earliest convenience on 0161 437 4419 in order to discuss this further.

 

Kind Regards, John and Ryan.

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